- Orders are packed and shipped Monday-Friday only. Most orders are shipped within 24 hours from the order date. Orders placed on the weekend and select holidays are processed on the next business day.
- Please make sure to include your full address ( any apartment #s). Also double check to ensure addresses are CORRECT. We want your order to get to you the first time!
- Orders are processed within 2-3 business days before shipping, unless it is a pre-order item. Pre-Order items take about (1-2 weeks).
International shipping is available! ***
All International customers packages may require addition processing time. THEKSUPPLY is not responsible for additional fees or taxes incurred by the customers local government when importing goods.
Here is the breakdown for the International Shipping fee below:
- 3-6 day International Shipping: $45 (Express)
- 6-10 day International Shipping: $25 (Standard)
- No returns or exchanges. All sales final!
- Once an order is placed we do NOT cancel orders. Please make sure you are using the correct payment method for your order. This includes ALL hair orders!
- Make sure you are checking to with the correct sizes and items.
Any further questions or concerns please contact by email at firstname.lastname@example.org.