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Store info

Mon-Fri, 9am-5pm


PO Box 8781

PO Box 8781

Mon-Fri, 9am-5pm



  • Orders are packed and shipped Monday-Friday only. Most orders are shipped within 24 hours from the order date. Orders placed on the weekend and select holidays are processed on the next business day.
  • Please make sure to include your full address ( any apartment #s). Also double check to ensure addresses are CORRECT. We want your order to get to you the first time! 
  •  Orders are processed within 2-3 business days before shipping, unless it is a pre-order item. Pre-Order items take about (1-2 weeks).

International shipping is available! ***

All International customers packages may require addition processing time. THEKSUPPLY is not responsible for additional fees or taxes incurred by the customers local government when importing goods.

  • Here is the breakdown for the International Shipping fee below:

  1. 3-6 day International Shipping: $45 (Express)
  2. 6-10 day International Shipping: $25 (Standard)


  • No returns or exchanges. All sales final!
  • Once an order is placed we do NOT cancel orders. Please make sure you are using the correct payment method for your order. This includes ALL hair orders!
  • Make sure you are checking to with the correct sizes and items.

Any further questions or concerns please contact by email at